Incident History

History

December 13, 2024
Anyscale Platform signups disabled
Resolved
December 13, 2024 6:07 PM PST
We are marking this issue as resolved because current users can continue to use the Anyscale Platform without any login restrictions. However new account creation will be restricted until early next week.
Identified
December 13, 2024 5:41 PM PST
UI Login has been re-enabled. But new signups are still disabled.
Identified
December 13, 2024 5:30 PM PST
We have temporarily disabled UI login to resolve a platform issue. We'll update you as soon as we have it re-enabled
November 15, 2024
Audit logs service is down
Resolved
November 15, 2024 7:26 PM PST
This incident is now resolved and audit logs are being successfully uploaded. Thank you for your patience.
Identified
November 15, 2024 4:36 PM PST
We are currently experiencing downtime on our audit log service. We've identified the cause and are deploying a fix
November 5, 2024 5:00 PM PST until November 5, 2024 5:30 PM PST
Anyscale Platform - General Maintenance
Completed
November 5, 2024 5:32 PM PST
The scheduled maintenance has been completed.
In Progress
November 5, 2024 5:05 PM PST
Anyscale will be performing a maintenance that involves a database migration. Operations are in progress.
Scheduled
November 5, 2024 4:04 PM PST
Anyscale will be performing a maintenance that involves a database migration on Wednesday, 6th November 2024 from 01:00 to 01:30 UTC (30 Min). Starting of new workloads may be impacted during the maintenance window. Already running workloads will proceed unaffected.Please reach out to Anyscale support if you have questions or experience any issues.
August 29, 2024
Jobs stuck in pending state
Resolved
August 29, 2024 3:38 PM PDT
This issue has now been resolved.
Monitoring
August 29, 2024 11:51 AM PDT
A fix has been identified and implemented. We are observing a reduction in the job reconciliation backlog to normal levels, and customer jobs are now being submitted as expected.
Investigating
August 29, 2024 11:01 AM PDT
Update: Team is continuing to investigate. Anyscale Jobs continue to be in status "Pending" for 5-10 minutes before being reconciled.
Investigating
August 29, 2024 10:00 AM PDT
We are currently investigating this issue impacting the Anyscale platform.
Resolved
August 29, 2024 3:30 AM PDT
Downtime on Platform, UI and SDK/CLI is now resolved. Thank you for your patience as we worked to resolve the issue
Monitoring
August 29, 2024 3:11 AM PDT
Anyscale Platform, UI and SDK/CLI have started to recover. At this point, the root cause appears to be related to an outage with AWS STS affecting the Anyscale Control Plane. The AWS outage appears to be mitigated at this time.
Investigating
August 29, 2024 2:51 AM PDT
We are currently experiencing downtime on Anyscale Platform, UI and SDK/CLI. Submitted jobs are stuck in pending state. We are investing the issue.
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